How can I report a power outage to AboitizPower?

How to Report a Power Outage to AboitizPower

Introduction

Power outages can disrupt your daily routine and operations. AboitizPower prioritizes restoring service promptly, and this guide explains how you can report a power outage efficiently to help us serve you better.

Contact Methods for Reporting a Power Outage

Please use any of the following methods to report a power outage:

• Phone: Call the AboitizPower customer service hotline at (63-2) 5-310-1351 or (63-910) 289-6581 to report your outage directly.
• Email: Send a detailed message to

  [e-mail]

  including your account number and outage location.
• Mobile App: Use the MobileAP app available on the App Store for iPhone users to report outages conveniently from your smartphone.
• Online Form: Visit the

  AboitizPower Contact Us page

  on

  https://aboitizpower.com/contact-us

  to fill out the outage report form providing all necessary details.

Information to Provide When Reporting

To assist our team in restoring your power quickly, please provide the following information when reporting an outage:

• Your AboitizPower account number
• Exact address or location of the outage
• Description of the outage, such as time it started and any unusual events
• Your contact details for follow-up if needed

Additional Support and Information

For more assistance or inquiries, you can also visit our official website at https://aboitizpower.com. We are committed to reliability, affordability, sustainability, and innovation in delivering power solutions to our customers.